Item Tag: 9781305662223

QUALITY PERFORMANCE EXCELLENCE by James Evans Carl H. Lindner College of

Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e presents the basic principles and tools associated with quality and performance excellence. Packed with relevant, real-world examples, the text thoroughly illustrates how these principles and methods have been put into effect in a variety of organizations. It also highlights the relationship between basic principles and the popular theories and models studied in management courses. The eighth edition reflects the 2015-16 Baldrige criteria and includes new boxed features, experiential exercises, and up-to-date case studies that give you practical experience working with real-world issues.

school books

The product is a textbook titled “Quality and Performance Excellence” published by Cengage Learning in 2016. It falls under the subject areas of Business Informatics, Education, and Business & Economics. The textbook, written by author James R. Evans, is in English language and is designed for adult education and further education levels. It is a 1st edition trade paperback with a focus on business management. Made in Canada, this textbook is a valuable resource for those studying business and economics.