Mastering Microsoft Dynamics 365 Customer Engagement – Second Edition
The “Mastering Microsoft Dynamics 365 Customer Engagement – Second Edition” is an advanced guide to developing and customizing CRM solutions using Microsoft Dynamics 365. Written by author Deepesh Somani, this 572-page textbook covers topics such as software development, system administration, and project management. Published by Packt Publishing in 2019, this trade paperback book is a valuable resource for those looking to enhance their business applications and improve their CRM solutions. With a focus on practical techniques and real-world examples, this book is a must-have for anyone interested in Microsoft Dynamics 365.